Shipping&Returns

Please Note:  We only ship within the continental US


Shipping:

Minimum order : $10.00.

We use the regular post office, United Parcel Service, and Federal Express for shipping, whichever is the most economical. If you'd like to use a specific method just call before placing your order.


We have a new shipping scale that is simple and easy to follow. It is based on the amount of your order as follows:

up to $34.99 shipping charges= $6.95

$35.00-54.99 Shipping Charges= $8.95

$55.00-74.99 Shipping Charges= $10.95

$75.00-99.99 Shipping Charges= 12.95

$100.00 up Shipping Charges= $14.95

*certain extremely heavy items such as machines may carry a surcharge which will clearly be listed in the item details before you place it in your cart.


No shipping charge if you are local:

When you check out you will see any option for free shipping if you can pick up your order you can choose this option. Just call for a convenient pickup time and save on shipping!


Returns:

At Lilly's our customers are very important. We will make every effort to see that your order is filled properly. The following conditions are to insure your satisfaction. Please feel free to call with any questions. 617 413 2912.

Returns must have prior authorization by calling (617 413-2912). We cannot accept returns after 30 days. The date that you call is the date we use to determine the 30 days. Only items that are received broken or defective can be returned. Please hold the item for insurance purposes until refund is authorized. Items that you have been charged for but are shipped wrong will be replaced, reshipped, or you will be fully refunded.